The ability to bill for services is the single most important thing keeping a business running. So when organizations consider implementing a new cloud billing system, many go through a build vs. buy debate. Are there cost savings of creating and supporting your own billing software that outweigh the risks? Are you willing to conform

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As our world goes increasingly digital, how companies handle data will continue to be a topic of concern. Consumers want total reassurance that their private information is safe. Many even want control over how businesses store, use, and protect their data. Our society is particularly sensitive right now, given the scale and frequency of cybersecurity

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There was a time when vendors were limited on how they would price their product or service, and the customer would need to find a way to fit into that pricing “box.” Now customers demand a more personalized experience and expect their vendors to align billing models to meet those new and diverse requirements. Pricing,

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In the ultra-competitive software industry any advantage is welcome. However, billing can be a critical success factor for every business. This post identifies the 5 critical billing capabilities we’ve identified as essential to our software customers. Billing can support or hinder your business. No one wants to labor for years to develop the perfect product,

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Whether small start-up or an  established enterprise, the process of invoicing customers, tracking their payments, and managing their accounts is critical to any businesses’ success. This system tracks your capital because errors  can lead any company to failure. However, selecting the billing solution that fits your individual needs can feel daunting. This post offers a

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While companies often focus much of their energy on customer acquisition, they would cease to exist without good customer retention strategies. Keeping customers invested in your product or service improves your ROI and is more economical than acquiring new customers. In fact, it costs 5 to 25x less to keep a customer than get a

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Implementing new technology can be difficult in the best of situations. A solid professional services team and implementation process are critical for success. But cultural roadblocks, like the persistent refrain “that’s how we’ve always done it,” can stagnate your company in manual processes. Even though the business and customer benefits of cloud-based billing have been

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Digital transformation, typically associated with front-office changes like sales and marketing, has begun to revolutionize billing practices for forward-leaning enterprises. The following infographic highlights the importance of evolving your billing for the digital economy. The digital reinvention of billing comes with real promise. Read on to discover the 4 survival tactics offered by cloud-based billing

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Launching a new billing system is no easy feat – it’s a critical system that if poorly implemented can be a giant headache. For example, you can launch a system that’s highly customized to fit the individual preferences of one billing operator, but proves difficult for anyone else to use or understand. Another example would

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The days of rigid, heavy back-office billing systems are coming to an end. In the current digital age, organizations need to quickly adapt to rapidly changing consumer preferences and disruptive payment models. Rather than using out-of-the-box billing products, many are turning to flexible, cloud-based platform solutions. True software platforms allow you to integrate seamlessly with

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