Every business wants to improve efficiency and reduce errors. Automating repetitive tasks and removing manual effort are the quickest steps toward these ends. However, identifying the parts of your business to automate can be a challenge. An easy way to start is by identifying processes that are repeated on weekly or monthly intervals. More companies

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Poor Billing Experience and Customer Churn are Inextricably Linked The customer experience is composed of multiple interactions, from marketing emails, to customer support interactions, to the buying process, and to billing. When customers have a negative experience with your company along any part of their journey, they are highly unlikely to return but more likely

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Are business operations bogging down your finance team in manual spreadsheets? Are you looking for methods of simplifying critical billing tasks? BillingPlatform can help. Our cloud-based billing solution offers extensive automation capabilities that increase efficiencies and improve customer satisfaction. By providing the flexibility your business needs, our platform enables critical workflows to be completed through

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When it comes to billing, sticking with the status quo can feel like the safest alternative, but suboptimal processes and systems could be hurting the business in many ways. When plotting your customer billing and invoicing strategies, don’t stick with the status quo without taking an objective look at how current systems can be costing

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Still using spreadsheets in your accounting and billing workflows? In spite of all the negative press, there are plenty of good reasons to do so. I’d argue it’s the software vendors who are failing to deliver superior alternatives that should be vilified. When you read vendors’ literature and a lot of the articles from the

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Companies in this digital age are faced with a choice: use technology as a crutch or use technology to attain a level of quality never before thought possible? If you choose the latter, selecting a billing system that supports your ambitions in every aspect of your organization will help you achieve the level of quality

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If you have a complex billing model, your main goal is to automate as much as possible so that you can focus less on maintenance and operation and more on innovation and growth. When selecting a billing vendor it’s important to keep in mind that the billing system should conform to your business, not the

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The days of running bills through the fixed invoicing cycle are long gone. Businesses are increasingly turning to highly configurable, automated billing solutions to help shorten the gap between service delivery and revenue recognition. Many billing solutions are industry specific, expensive to upgrade, expensive to maintain, and still require companies to manually process their invoices

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