BillingPlatform Modernizes and Automates
the Accounts Receivable Process
- Lockbox Management - Easily configure any lockbox to your unique requirements for quick and efficient check payment processing. Read More
- Payment Gateways - Automate credit card and ACH payments with PCI compliant payment gateways. Read More
- Sophisticated Insights- Get real-time details into all levels of AR. Read More
- Improve Customer Service - Save time and better serve your customers through our Customer Portal and communication tools. Read More
- ERP Integration - Generate invoices and integrate them directly into any ERP system. Read More
- Credits and Refunds - Your Accounting team can control credits and refunds with BillingPlatform's flexible attributes allowing manual or automated processing along with approval hierarchies. Read More
- Dunning Automation - Easily tailor schedules and messaging by customer preferences. Read More
- Advanced Dunning Customization - Delivers customer-centric dunning flows to ensure you are communicating effectively with different types and levels of customers. Read More
Lockbox Management Manage your incoming payments
BillingPlatform lets you configure and save bank-specific mappings to standard and custom fields for several lockbox configurations.
Enterprises need a secure and efficient way to process bulk payments received by check in a lockbox and automatically post payments to customer accounts. Without this ability the entire process is slow and labor intensive.
Quickly set up lockbox logic in BillingPlatform to process thousands of check payments in one transaction. This lets you create rules that automatically match most transaction and provides tools for searching and matching exceptions
Payment Gateways Leverage secure online payment options
Give your customers a fast and secure way to make electronic payments through a gateway that you can tailor to your needs. BillingPlatform lets you create with a payment gateway of choice and map to how your receivables are set up.
When processing digital payments, organizations need to make sure their gateways are secure – not just to deter hacking but to maintain their customers’ trust. Some systems also struggle to offer multiple payment gateways, limiting customer options for the sake of process simplicity
BillingPlatform integrates with any payment gateway that is SOC and PCI compliant to give your customers secure digital processing that keeps their account information safe.
View AR information from every angle
Improved Customer ServiceProvide customers with real-time account insights
BillingPlatform’s self-service customer portal gives customers real-time status on their invoices and payments, which improves their satisfaction and engagement with your company.
With manual AR processes, there is a high chance for error including double billing, charging late fees when the customer paid on time, etc. that can strain business relationships.
BillingPlatform’s AR management capabilities automate billing processes that provide a better billing experience for your customers. This automation helps avoid errors and alerts you to any issues such as missing purchase orders, incorrect terms and rates, and more.
ERP Integration Connect your entire financial ecosystem
BillingPlatform integrates with any ERP system, so your AR can leverage the power of the ERP to generate reporting and analytics to share across the entire organization.
Most AR solutions aren’t ERP agnostic, so finance teams have limited choices in finding a billing system that integrates with their specific ERP. Having to bolt on incompatible software increases the chance for error, as well as introducing incorrect data into your ERP.
BillingPlatform generates invoices then lets you flexibly integrate them into any ERP system. The result is a seamless billing process that ensures the AR data in your ERP is accurate and aligned with GL and invoicing data.
Credits and Refunds
Mitigate one of the most labor intensive parts of the billing cycle with business rules and workflow to match your organization’s accounting processes for credits and refunds.
Basic billing systems are good at simple transactions but struggle when it comes to credits for common recurring revenue scenarios where tiered pricing or subscription duration may change mid-cycle.
BillingPlatform is built to handle real-time charging, payment and credit adjustments routed automatically to customer balances and GL accounts preserving accurate reporting and ensuring that you and your customers always have an accurate status.
Dunning Automation Reach customers quickly to ensure fast resolution
Keep customers informed of outstanding balances with aging and transaction information in a manner customized to their preferences. BillingPlatform automates the entire dunning process.
Legacy systems have only limited choices for dunning, which are ineffective and can lead to extended dispute cycles, increased delinquencies, and lower customer satisfaction.
BillingPlatform’s dunning automation capabilities enable your business with more choices and communication. The built-in Workflow Automation helps you automate late fees, account suspensions and notifications to the customer.