Payment and Receivables Management
BillingPlatform not only initiates accurate pricing, billing and invoicing, but also provides full support for payment and receivables activities to round out an efficient revenue cycle…improving collections, reducing cycle time, and enhancing cash flow.
Improve revenue collection while addressing customer needs
BillingPlatform provides configurable workflow and business rules for payment and receivables management
- Payment Options - BillingPlatform gives your customers flexible options for their payment gateway of choice with lockbox capabilities and pre- and post- payment options for usage and subscription services.
- Receivables Management - BillingPlatform requires no separate module to put real time information and in-context reporting at Accounting’s fingertips to improve collections and reduce cycle time.
- Dunning BillingPlatform delivers customer-centric dunning flows to ensure you are communicating effectively with different types and levels of customers.
- Credits and Refunds - Accounting personnel can control credits and refunds with BillingPlatform’s flexible rules and workflow for manual or automated processing along with approval hierarchies.
Give customers the convenience of online bill payment or payments via credit card or ACH that are immediately reflected on their account balance.
For global enterprises, cash flow can be delayed if the billing system doesn’t natively process multiple monetary denominations and widely varying bank formats across countries.
BillingPlatform is SOC and PCI compliant and integrates with all payment processing applications for any currency, utilizing configurable business rules to govern gateway settings and minimize processing costs across regions.
Assist Accounting, Collections and Customer Care personnel with customized receivables reporting while providing real-time information to customers and partners.
Accounting departments often struggle balancing good customer relationships, making sure collections are current, and getting accurate information on revenue trends.
BillingPlatform’s superior data handling reduces time spent managing disputes. BillingPlatform also offers self-service customer portals that can provide your customers with up-to-the-minute status – allowing staff to focus on improving collection metrics and cash flow forecasts.
Credits and Refunds
Mitigate one of the most labor intensive parts of the billing cycle with business rules and workflow to match your organization’s accounting processes for credits and refunds.
Basic billing systems are good at simple transactions but struggle when it comes to credits for common recurring revenue scenarios where tiered pricing or subscription duration may change mid-cycle.
BillingPlatform is built to handle real-time charging, payment and credit adjustments routed automatically to customer balances and GL accounts preserving accurate reporting and ensuring that you and your customers always have an accurate status.