New Chief Financial Officer, Chief Product Officer and Chief Customer Officer appointments bring executive depth from Recurly, Workday, Oracle, Salesforce and Zuora
DENVER – August 5, 2026 – BillingPlatform, the leader in AI-native monetization for global enterprises, today announced the expansion of its executive team with three strategic appointments: Steven Springsteel as Chief Financial Officer, Rob Zwiebach as Chief Product Officer and Chris King as Chief Customer Officer. The hires deepen BillingPlatform’s executive bench across finance, product and customer success as the company moves to capture the AI-native usage-to-cash market opportunity with enterprises worldwide.
In what MGI Research describes as “one of the most strategic software markets in enterprise technology,” BillingPlatform has achieved over 500% revenue growth in the past five years, serving enterprise leaders including J.P. Morgan, DIRECTV, Instacart, FIS, CCC Intelligent Solutions, Panera, Carrier and Clear Channel. The company’s AI-native usage-to-cash platform spans metering, billing, and revenue recognition on a single unified metadata model, enabling enterprise teams to configure, analyze and govern their billing operations conversationally.
BillingPlatform CEO Chris Bishop noted the strategic value, in-depth market knowledge, and operational expertise the new executives add for this AI-driven inflection point in the industry: “The executive depth we are adding reflects the huge opportunity in front of us. Steven brings billing-sector financial expertise that is directly relevant to what we are building and the scale we are targeting. Rob brings product leadership shaped by experience at Workday and Oracle, the same financial platforms many of our customers run on. And Chris brings the customer success discipline that turns an innovative platform into a great business. These are the leaders you add when you see market demand is accelerating and you add the expertise and scale to capture it.”
Steven Springsteel, Chief Financial Officer
Springsteel cuenta con más de 35 años de experiencia en puestos de liderazgo financiero y operativo en el sector del software empresarial. Se incorpora a BillingPlatform procedente de Recurly, una plataforma de facturación por suscripción, donde ocupaba el cargo de director financiero. A lo largo de su trayectoria profesional ha desempeñado diversos puestos como director financiero y director general, entre otros, en BetterWorks, MetricStream, Actian Corporation, Liquid Robotics y MarkLogic. Ha liderado dos salidas a bolsa exitosas, ha captado más de 400 millones de dólares en financiación mediante capital y deuda, y ha gestionado numerosas fusiones y adquisiciones.
“Coming from a subscription billing company, I know BillingPlatform has built something genuinely differentiated — an AI-native architecture that handles the full revenue lifecycle on a single metadata model at an enterprise scale. The opportunity to help translate that technology advantage and fuel long-term financial growth is exactly why I am here,” said Springsteel.
Rob Zwiebach, Chief Product Officer
Zwiebach se incorpora a BillingPlatform con una amplia experiencia en aplicaciones financieras para grandes empresas y colaborará estrechamente en la estrategia de producto con Leo Solomon, fundador y director técnico (CTO) de BillingPlatform. Hasta hace poco, Zwiebach ocupaba el cargo de vicepresidente de gestión de productos para la gestión financiera en Workday, donde dirigió la hoja de ruta de productos de la suite financiera utilizada por más de 2.100 organizaciones en todo el mundo. Antes de incorporarse a Workday, trabajó durante 17 años en Oracle, donde ocupó diversos puestos de alta dirección, entre ellos el de vicepresidente de Aplicaciones Financieras y el de vicepresidente de Desarrollo de Aplicaciones.
“Enterprise finance teams have spent years struggling with billing infrastructure that cannot keep pace with how modern businesses configure, price and sell products and services. With BillingPlatform’s AI-native architecture and unified metadata model as the foundation, the product opportunity here is significant and I am excited to help the team accelerate delivering it,” said Zwiebach.
Chris King, Chief Customer Officer
King joins as Chief Customer Officer with 25 years in the technology industry building and scaling high-performing professional services, customer success and AI-enabled transformation organizations. He most recently served as Senior Vice President, Head of Customer Success, Services and Support at Medidata Solutions. Prior to Medidata, King held multiple senior vice president roles at Salesforce, including Customers for Life and Consulting, where he oversaw large-scale services operations and drove long-term client outcomes across Salesforce’s enterprise customer base. Earlier in his career, he held multiple leadership positions at Zuora.
“The companies winning in enterprise software today are the ones that turn a strong platform into consistently measurable customer outcomes — not just at implementation, but across the entire lifecycle. BillingPlatform’s AI-native platform creates real, durable advantages for customers and our team is focused on making sure they are empowered to capitalize on every one of them,” said King.
BillingPlatform Is a Recognized Leader by Industry Analysts
BillingPlatform has been consistently named a leader across in-depth market analysis and technology evaluations by the industry’s top analysts:
- Highest Rated Product and Leader, 2026 MGI 360™ Ratings report for Agile Billing
- Leader, 2025 Gartner® Magic Quadrant™ for Recurring Billing Applications
- Leader, Forrester Research’s “The Forrester Wave™: Recurring Billing Solutions, Q1 2025”
- Top Vendor and Overall Leader, 2025 ISG® Revenue Recognition Buyers Guide
- Leader, QKS Group’s SPARK Matrix™ Report for Subscription & SaaS Billing Management
- Automated Revenue Management Market Leader, MGI Research
BillingPlatform was also recognized as a fast-growing company on Deloitte’s Technology Fast 500™, listed on the Inc. 5000, and named Best Subscription Billing Solution by the Stevie® Awards program.
Acerca de BillingPlatform
BillingPlatform is the first AI-native usage-to-cash monetization platform, built for the complexity, scale and speed of the modern revenue lifecycle. Its unified, metadata-driven architecture — one source of truth from usage event to journal entry — spans metering, billing and revenue recognition on a single model, with no reconciliation and full lineage. BillingPlatform AI makes that architecture conversational and open by protocol: accessible through a native MCP server, A2A protocol support and agent-callable services to any enterprise AI tool or autonomous agent workflow. The platform supports every business model — subscription, usage-based, outcome-based, hybrid and AI-native consumption — with ASC 606 and IFRS 15 revenue recognition compliance across more than 180 countries. To learn more, visit www.billingplatform.com.