Clientes
The Billing Platform Behind Successful Enterprises
World-class enterprises choose BillingPlatform. They are our greatest asset and the driving force behind everything we do.
Éxito del cliente
Supporting Your Journey Every Step of the Way
Los clientes son nuestro mayor activo y la fuerza motriz detrás de todo lo que hacemos.
BillingPlatform strives to provide best-in-class support to all of our customers. As trusted advisors, our team is dedicated to providing the thought leadership and strategic guidance needed to ensure our customers get the most out of their investment in BillingPlatform in order to thrive in today’s fast-paced digital world.
Customer Success Manager
With a dedicated Customer Success Manager (CSM), your voice is heard throughout the company, giving you peace of mind that your success is a priority to BillingPlatform.
Work with your CSM to refine your ongoing customer journey. Whether that be installing a new product, integrating a newly acquired business solution, or improving an existing business process, we are committed to ensuring your satisfaction, growth and success with BillingPlatform.
Business Reviews
Your Customer Success Manager will hold regular performance reviews with your executive team so both are aligned on goals. In these sessions we will:
- Review key metrics
- Discuss changing business needs and potential areas of growth
- Discuss roadblocks to success and understand changes in your definition of success
We also utilize regular customer satisfaction surveys to ensure your employee’s voice is heard and to understand areas for improvement.
Academia de la Plataforma de Facturación
In our ongoing effort to provide best-in-class service and support, we deliver enablement and training programs for our customers and partners. This ensures that everyone can stay on top of the core BillingPlatform functionality along with new features released.
The BillingPlatform Academy consists of e-learning modules and provides your learners with 24/7 access to the information they need, when they need it.
Additionally, we hold regular “Ask the Expert” sessions to offer customers key tips and tricks about product functionality and give them the opportunity to ask questions of our experts.
Customer Success Manager
With a dedicated Customer Success Manager (CSM), your voice is heard throughout the company, giving you peace of mind that your success is a priority to BillingPlatform.
Work with your CSM to refine your ongoing customer journey. Whether that be installing a new product, integrating a newly acquired business solution, or improving an existing business process, we are committed to ensuring your satisfaction, growth and success with BillingPlatform.
Business Reviews
Your Customer Success Manager will hold regular performance reviews with your executive team so both are aligned on goals. In these sessions we will:
- Review key metrics
- Discuss changing business needs and potential areas of growth
- Discuss roadblocks to success and understand changes in your definition of success
We also utilize regular customer satisfaction surveys to ensure your employee’s voice is heard and to understand areas for improvement.
Academia de la Plataforma de Facturación
In our ongoing effort to provide best-in-class service and support, we deliver enablement and training programs for our customers and partners. This ensures that everyone can stay on top of the core BillingPlatform functionality along with new features released.
The BillingPlatform Academy consists of e-learning modules and provides your learners with 24/7 access to the information they need, when they need it.
Additionally, we hold regular “Ask the Expert” sessions to offer customers key tips and tricks about product functionality and give them the opportunity to ask questions of our experts.
Some of Our Customers
BillingPlatform is Flexible Enough to Meet the
Requirements of Any Industry
“Our partnership with BillingPlatform provides us with a configurable solution that fits into our broader revenue lifecycle ecosystem to help us meet our complex billing needs…”
Jill Jensen, Managing Director
BillingPlatform now allows Instacart the ability to aggregate and reconcile the large amount of data needed to accurately invoice and book their complex transaction and billing information.
«Estamos deseando colaborar con BillingPlatform para ampliar nuestro alcance a más empresas y ofrecer la mejor tecnología de facturación y pago a nuestros clientes comunes».
Andrew ‘AG’ Gilboy, General Manager, North America
“Our goal is to be able to meet our rapidly growing global billing needs as we continue to expand beyond medical devices into software and services. We chose BillingPlatform because they have the modern, flexible, feature-rich platform to help us achieve that.”
Yona Capobianco, Global Process Owner, O2C
“As a result of our steady growth, we needed to streamline our revenue management processes. BillingPlatform offers us the automation, scale and flexibility to launch and bill for our core and new products as our business continues to expand.”
Jason Anderson, Head of Finance
«BillingPlatform nos proporcionó las funciones, la escalabilidad y la seguridad que necesitábamos, además de ser la solución más adaptable a nuestro modelo de negocio, lo que nos permitió automatizar muchos procesos manuales y dejar que nuestro equipo dedicara su valioso tiempo a atender a nuestros clientes».
Erin Agar, Director of Accounting Operations
“BillingPlatform has enabled us to streamline our billing processes, eliminating the need for our finance team to make extensive manual billing adjustments while simplifying customer engagement.”
Nicole LaFrancesca, VP, Corporate Controller
«Elegimos BillingPlatform porque es una solución de nivel empresarial que puede satisfacer de manera fluida y eficiente nuestros diversos requisitos de facturación. La funcionalidad de BillingPlatform, incluida su capacidad para diferir los ingresos con el reconocimiento automatizado de ingresos y la escalabilidad, favorece la eficiencia operativa, lo que nos permite centrarnos en ofrecer nuevas soluciones a toda nuestra base de clientes».
Brian Herb, CFO
«BillingPlatform fue el único proveedor que realmente comprendió las complejidades y exigencias de un negocio centrado en la nube como el nuestro y que contaba con la plataforma tecnológica necesaria para satisfacer nuestras necesidades con la flexibilidad necesaria para lanzar nuevos servicios fácilmente».
Nick Isherwood, CIO
«Nuestra misión es ayudar a nuestros clientes a crecer y alcanzar el éxito mediante conversaciones más inteligentes, y la compatibilidad de BillingPlatform con múltiples idiomas y divisas nos ayuda a cumplirla. Esperamos continuar nuestra colaboración con BillingPlatform a medida que nuestros procesos de facturación y gestión de ingresos crecen con nosotros».
Jonah Fink, President
«A medida que fuimos creciendo, necesitábamos una solución de facturación que no solo pudiera gestionar nuestros volúmenes y complejidad cada vez mayores, sino que también se integrara con soluciones críticas de terceros para completar todo el proceso de facturación y gestión de ingresos, y BillingPlatform se reveló como la mejor solución para nuestras necesidades».
Sarah Spoja, CFO
“BillingPlatform proved to be the best solution that combined the ability to easily configure and scale the system to meet the evolving needs of Neptune 360, without the time and expense other solutions required to customize it. With a secure, flexible quote-to-cash system in place, we can now focus on growing our services business and customer base by enhancing the user experience and delivering new data insights and business value to water utilities.”
Steve Feeney, VP of Customer Experience
«Como parte de una iniciativa más amplia para transformar digitalmente nuestras operaciones, BillingPlatform destacó en el mercado, no solo por su tecnología innovadora, sino también por su enfoque consultivo para comprender las complejidades de nuestro negocio y la mejor manera de respaldarlo».
Murray Walton, CFO
Amadeus links airlines, airports, hotels and ground transportation to travel agents, search engines and tour operators.
OnMedia is the marketing and advertising division of Mediacom Business Services. OnMedia utilizes the most advanced technology for targeted digital and TV advertising.
Cloudera delivers an enterprise data cloud for any data, anywhere, from the Edge to AI.
“While our billing worked, it was overly manual, time-consuming and we wanted more flexibility. So we selected BillingPlatform to transform and modernize it to fuel our continued business growth, deliver better client service and redeploy our finance team’s time on more strategic activities.”
Glenn Day, CFO
“BillingPlatform gives us the billing and monetization foundation to support new revenue channels and reach new customers.”
Andy Carritt, Vice President of Product Development and AgSense® General Manager
Bill.com’s cloud-based software simplifies, digitizes, and automates complex, back-office financial operations for small-midsize businesses.
Carrier is a world leader in heating, air-conditioning and refrigeration solutions.
DirecTV seeks to deliver the innovative entertainment experiences where, when and how people want it.
«Gracias a las amplias capacidades de integración de BillingPlatform, junto con una completa biblioteca de seguridad y controles, la empresa ha añadido nuevos métodos de suscripción y cobro, como renovaciones automáticas, cargos por consumo excesivo y funciones de crédito registrado».
Magin Arias Comenero, International IT Services Manager
Panera Bread Company is an American chain store of bakery-café fast casual restaurants with 2,000+ locations in the United States & Canada.
Peerless Network simplifies the interconnection process for telecommunication companies, service providers, and enterprises.
Jet Blue’s LiveTV (owned by Thales) is a global technology leader in the Aerospace, Transportation and Defense & Security markets. It was founded to combine the best of travel–the airplane–with the best of entertainment–satellite television.
“With BillingPlatform our invoicing process went from six days down to one. This gives us more confidence in our overall process, more time for internal review and timely delivery of accurate invoices to our customers.”
LILIANA DIAZGRANADOS-O’DONNELL, FINANCE DIRECTOR
NBT Bank is a financial institution that offers full-service community banks and two financial services companies.
“We chose BillingPlatform because they created a flexible, versatile billing solution that helps improve and streamline our financial processes after years of using our home-grown system. Their platform will make Asurint’s invoice process easy for both the accounting team and our clients, and only enhances the unparalleled support and service we already offer that keep our clients happy. Asurint is excited to garner the immense benefits of this new partnership.”
Brent Sisson, CFO
Oonex is a regulated Payment Institution based in Belgium that offers payment services to the FinTech sector.
«Ahora estamos mucho más estandarizados y controlados. Genero un informe y BillingPlatform normaliza los datos entre las unidades de nuestro libro mayor. Puedo responder a las preguntas en cuestión de minutos, en lugar de horas».
James Enna, VP of Finance & Accounting
MultiPoint Communications is an audio and web conferencing company with over 10,000 lines available servicing businesses worldwide.
«BillingPlatform será un facilitador estratégico clave de nuestras futuras iniciativas de crecimiento gracias a su capacidad para gestionar nuestro sofisticado negocio, su interfaz fácil de usar, su escalabilidad y su seguridad de clase empresarial, que ayudarán a nuestros clientes operadores móviles a gestionar y consumir más fácilmente nuestra infraestructura y nuestros servicios para optimizar sus redes».
Lena Bettermann, Head of Supply Chain
“After researching multiple market options, BillingPlatform stood out as the ideal solution for InComm Payments based on its easy-to-use interface, scalability, and ability to handle our complex pricing and billing requirements.”
Dean Thompson, Sr. Director, Financial Information Systems
«Otava se compromete a crear un entorno propicio para el éxito de nuestros clientes, y BillingPlatform nos permite ofrecerles las opciones que necesitan. La escala en la nube de la plataforma, su configurabilidad sin código, sus integraciones y su capacidad para satisfacer nuestros complejos requisitos de facturación se ajustan a nuestro enfoque y, en última instancia, contribuirán a nuestro crecimiento».
Austin Cook, VP Finance & Controller
«BillingPlatform combina una arquitectura intuitiva y moderna con la flexibilidad que nos permite configurarla según nuestras necesidades empresariales y la capacidad de automatizar el procesamiento de facturas, en lugar de sufrir retrasos por los procesos manuales».
Eddie Aja, CFO
“Billing used to be so manual that we were working on billing for the entire month. Now, with BillingPlatform, we’re done within a two-week window easily. I’d say it’s cut our time by 50%.”
Dane Alexander, Accounting Supervisor
“The ability to automate core operational processes is critical to Valley Irrigation’s digital transformation initiatives. BillingPlatform gives us the billing and monetization foundation to support new revenue channels and reach new customers.”
Andy Carritt, VP of Product Development & Agsense® General Manager
