Global leader in respiratory medical solutions looks to eliminate manual processes and consolidate on a modern revenue lifecycle management platform for future growth
DENVER – August 21, 2024 – BillingPlatform, the enterprise revenue lifecycle management platform for today’s innovative business models, today announced that ResMed, a global leader in the development, manufacturing, and marketing of innovative medical products for the treatment and management of respiratory disorders, with a focus on sleep-disordered breathing, has selected BillingPlatform to automate its billing and subscription management, eliminating manual processes and reducing the risk of revenue leakage.
Founded in 1989, ResMed is leading the way in cloud-connected medical devices that transform care for people with sleep apnea, COPD and other chronic diseases. ResMed’s comprehensive out-of-hospital software platforms support the professionals and caregivers who help people stay healthy in the home or care setting of their choice. With more than 24M cloud connectable device in the market and more than 7.8M subscribed users, ResMed is committed to building and supporting technology that helps people live healthier, happier lives. The company is applying this digital health expertise more broadly through the SaaS business, offering comprehensive software platforms that support healthcare providers in settings outside of the hospital.
ResMed was facing challenges with multi-step, manual processes of its legacy billing solution. The company was looking for a solution to automate the billing and invoicing of its usage-based subscriptions and associated revenue recognition processes. BillingPlatform emerged as the only solution on the market that met all of these needs and offered the flexibility and out of the box integrations to 3rd party enterprise systems to accelerate time to value and reduce operational complexity.
“As our subscription offerings expand with new products, technologies and solutions, manual processing has become a real operational challenge for scaling our growth,” said Yona Capobianco, Global Process Owner, O2C at ResMed. “Our goal is to be able to meet our rapidly growing global billing needs as we continue to expand beyond medical devices into software and services. We chose BillingPlatform because they have the modern, flexible, feature-rich platform to help us achieve that.”
Con clientes en todo el mundo que operan en múltiples sectores, entre ellos el del software, las finanzas, los medios de comunicación y el entretenimiento, y las comunicaciones, BillingPlatform es la única solución de facturación y gestión de ingresos del mercado que permite a las empresas monetizar cualquier tipo de oferta de productos, desde simples suscripciones hasta sofisticados modelos de precios basados en el uso, pasando por todas las opciones intermedias. BillingPlatform ofrece soporte durante todo el ciclo de vida del proceso de monetización —desde la configuración del producto, la elaboración de presupuestos, la facturación y el reconocimiento de ingresos, hasta el cobro y la gestión de pagos—, todo ello en una plataforma en la nube segura y de última generación. La flexibilidad sin igual de la plataforma permite a las empresas controlar cómo diferenciarse en el mercado, maximizar la rentabilidad, reducir los costes operativos y mejorar la experiencia del cliente.
“With more than 900 million people worldwide impacted by sleep apnea, ResMed is leading the way in medical device innovation that delivers life-changing benefits to the market. Offering fully integrated solutions with personal digital insights to allow end users to personalize their experience is a true differentiator in the market,” said Dennis Wall, BillingPlatform CEO. “As ResMed looks to streamline its subscription management offerings, we are excited to partner with them as they expand offerings to better serve their growing customer base.”
BillingPlatform has earned many accolades this past year, including being recognized as the Leader in Forrester Research’s “The Forrester Wave™: SaaS Recurring Billing Solutions,” being evaluated with the highest overall rating in the MGI 360™ Ratings Report for Agile Billing, ranked as the Overall Leader and an “Exemplary Vendor” in Ventana Research’s Subscription Management Value Index report, named to Constellation Research’s Smart Services Digital Monetization ShortList™, positioned as an Automated Revenue Management Market Leader by MGI Research, named a leader in the IDC MarketScape: Worldwide Enterprise-Focused Subscription and Usage Management Applications Vendor Assessment and positioned as the leader in Quadrant Knowledge Solutions SPARK Matrix™ Report for Subscription and Billing Management. The company was also recognized for a fourth year in a row as a fast-growing company on Deloitte’s Technology Fast 500™, honored by Best in Biz Awards for its fourth consecutive year, listed on the Inc. 5000 and recognized by SIIA as the Best Subscription Billing Solution in the CODiE Awards.
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BillingPlatform ofrece a las empresas soluciones de software innovadoras para optimizar la generación de ingresos en todas las etapas del ciclo de vida del cliente, impulsando el crecimiento gracias a la agilidad operativa y a una experiencia del cliente fluida. Nuestra plataforma líder en el sector, basada en la nube, es utilizada por empresas de todo el mundo para optimizar el recorrido del cliente, desde la idea inicial hasta la generación de ingresos. Con clientes internacionales en múltiples sectores, entre los que se incluyen el software, las finanzas, los medios de comunicación, el transporte y las comunicaciones, BillingPlatform procesa miles de millones de transacciones y dólares cada año, lo que permite a las empresas aumentar sus ingresos, reducir costes y mejorar la experiencia general del cliente. Para obtener más información, visita billingplatform.com.