Reduce Collection Cycles and Improve Cash Flow with Our Automated Collections Software
With an integrated collections and debt management system that combines billing, dunning, collections and payment processing, businesses can strategically reduce days sales outstanding (DSO), enhance cash flow and foster positive customer relationships. The solution also complements broader accounts receivable automation initiatives by eliminating manual bottlenecks across collection workflows.
Capacidades básicas
Debt Management and Collections Software in a Single Automated Solution
Panel de control del coleccionista
Stay on top of outstanding debt with real-time updates and prioritized account actions. By using embedded collections analytics, collectors can focus on accounts most likely to benefit from immediate follow-up, leading to faster resolutions and improved forecasting.
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Notifications & Alerts
Automate alerts triggered by threshold achievements for proactive debt management. These alerts can be used to trigger a payment reminder for past-due balances or notify collectors when overdue invoices reach risk-defined milestones.
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Flexible Dunning Strategies
Customize strategies with automated and manual dunning actions for effective debt recovery. Our system uses smart dunning management tools to balance recovery efforts with customer retention, enabling more effective, customer-friendly collection plans.
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Análisis
Monitor strategy success and performance to optimize debt collection efforts. When paired with credit management insights, analytics allow teams to refine outreach tactics and strengthen approval criteria for future sales cycles.
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Collection Agency Data Exchange
Easily share data with external collection agencies to enhance efficiency. By integrating with third-party systems, our collections management software keeps your internal and external teams aligned with a single source of truth.
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Payment Arrangements
Facilitate and manage flexible payment plans to support timely collections. Businesses can take advantage of built-in payment plan software to offer structured repayment options that reduce friction while helping customers meet financial obligations.
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«BillingPlatform será un facilitador estratégico clave de nuestras futuras iniciativas de crecimiento gracias a su capacidad para gestionar nuestro sofisticado negocio, su interfaz fácil de usar, su escalabilidad y su seguridad de clase empresarial, que ayudarán a nuestros clientes operadores móviles a gestionar y consumir más fácilmente nuestra infraestructura y nuestros servicios para optimizar sus redes».
Lena Bettermann, Torres Vantage
Jefe de Cadena de Suministro, Vantage Towers
«Elegimos BillingPlatform porque es una solución de nivel empresarial que puede satisfacer de manera fluida y eficiente nuestros diversos requisitos de facturación. La funcionalidad de BillingPlatform, incluida su capacidad para diferir los ingresos con el reconocimiento automatizado de ingresos y la escalabilidad, favorece la eficiencia operativa, lo que nos permite centrarnos en ofrecer nuevas soluciones a toda nuestra base de clientes».
Brian Herb, CCC Soluciones Inteligentes
Director financiero
«Estamos deseando colaborar con BillingPlatform para ampliar nuestro alcance a más empresas y ofrecer la mejor tecnología de facturación y pago a nuestros clientes comunes».
Andrew Gilboy, GoCardless
Director general, Norteamérica
«Nuestra asociación con BillingPlatform nos proporciona una solución configurable que se adapta a nuestro ecosistema más amplio de ciclo de vida de los ingresos para ayudarnos a satisfacer nuestras complejas necesidades de facturación, inicialmente para nuestros servicios de tesorería y nuestro negocio de financiación comercial. BillingPlatform será una parte integral de nuestra transformación para optimizar la experiencia del cliente».
Jill Jensen, Tecnología de Pagos de J.P. Morgan
Director general
The system functions as an automated collections system, orchestrating communications, workflows, and payment options with precision. It’s engineered to streamline every stage of the debt collection process, from early outreach to overdue resolution.
Panel de control del coleccionista
Gain Real-Time Access to All Outstanding Debt with a Prioritized List of Accounts and Actions Due
Our configurable collector dashboard consolidates essential information onto a single screen, providing collectors with comprehensive views of outstanding balances, actionable insights and customer history. This is especially helpful for teams using debt collection software to manage large portfolios and accelerate resolution times.
- A comprehensive view of outstanding debt
- Tracking, reviewing and taking action on collection strategies
- Access to detailed customer history
Notifications & Alerts
Automate Notifications Triggered by Predefined Thresholds to Keep Customers Informed About Outstanding Balances
Our collections software facilitates automated notifications and collection tasks, ensuring timely follow-up and reducing manual effort. Customize your outreach with a mix of manual and automated actions through an intuitive interface to achieve high-touch or low-touch interactions.
Our automated debt collection software solution allows you to:
- Automatically send payment reminders
- Track payment commitments and automate missed payment notifications
- Configure strategies to activate based on defined thresholds
- Ensure consistent follow-through to minimize errors
Flexible Dunning Strategies
Tailor Strategies with the Right Mix of Automated and Manual Dunning Actions
Tailor strategies with a blend of automated and manual dunning actions. Simplify tasks such as adding account notes, scheduling customer calls or sending automated communications like emails or texts. Segment customers based on risk parameters to automate collections for low-risk customers and create strategies with a mix of manual and automated actions for high-risk accounts. These targeted approaches are critical to building an adaptive and scalable collection strategy.
With our collections automation capabilities, you can:
- Use pre-configured strategies or create custom approaches
- Deploy a combination of automated and manual tasks
- Personalize strategies for any customer segment
Análisis
Evaluate Strategy Effectiveness with Real-Time Analytics to Optimize Collection Performance
Leverage business intelligence insights to monitor strategy performance dynamically and refine cash application processes for maximum impact. Our analytics capabilities empower you to:
- Analyze the performance of collection strategies
- Make informed adjustments in real-time
- Optimize collections effectiveness with data-driven decisions
Collection Agency Data Exchange
Simplify Data Sharing with External Collection Agencies Using Our Seamless Integration Capabilities
Whether managing collections internally or through external partners, our payment collections software ensures smooth data exchange to support efficient operations. For companies evaluating options, our platform is frequently recognized as the best debt collection software for enterprise-grade configuration and operational flexibility.
Payment Arrangements
Flexible Payment Arrangements
Manage and facilitate flexible payment plans to support timely collections and improve cash flow. Our system allows you to offer various payment options tailored to customer needs, enhancing collection efficiency and customer satisfaction. This also supports automated debt collection workflows by minimizing delays and providing transparency to both internal teams and customers.