Reduce Collection Cycles and Improve Cash Flow with Our Automated Collections Software
With an integrated collections and debt management system that combines billing, dunning, collections and payment processing, businesses can strategically reduce days sales outstanding (DSO), enhance cash flow and foster positive customer relationships. The solution also complements broader accounts receivable automation initiatives by eliminating manual bottlenecks across collection workflows.
Compétences clés
Debt Management and Collections Software in a Single Automated Solution
Tableau de bord du collecteur
Stay on top of outstanding debt with real-time updates and prioritized account actions. By using embedded collections analytics, collectors can focus on accounts most likely to benefit from immediate follow-up, leading to faster resolutions and improved forecasting.
En savoir plus
Notifications & Alerts
Automate alerts triggered by threshold achievements for proactive debt management. These alerts can be used to trigger a payment reminder for past-due balances or notify collectors when overdue invoices reach risk-defined milestones.
En savoir plus
Flexible Dunning Strategies
Customize strategies with automated and manual dunning actions for effective debt recovery. Our system uses smart dunning management tools to balance recovery efforts with customer retention, enabling more effective, customer-friendly collection plans.
En savoir plus
Analytique
Monitor strategy success and performance to optimize debt collection efforts. When paired with credit management insights, analytics allow teams to refine outreach tactics and strengthen approval criteria for future sales cycles.
En savoir plus
Collection Agency Data Exchange
Easily share data with external collection agencies to enhance efficiency. By integrating with third-party systems, our collections management software keeps your internal and external teams aligned with a single source of truth.
En savoir plus
Payment Arrangements
Facilitate and manage flexible payment plans to support timely collections. Businesses can take advantage of built-in payment plan software to offer structured repayment options that reduce friction while helping customers meet financial obligations.
En savoir plusTémoignages clients
« BillingPlatform sera un catalyseur stratégique clé de nos futures initiatives de croissance grâce à sa capacité à gérer nos activités sophistiquées, son interface conviviale, son évolutivité et sa sécurité de niveau entreprise, qui aideront nos clients opérateurs mobiles à gérer et à utiliser plus facilement notre infrastructure et nos services afin d'optimiser leurs réseaux. »
Lena Bettermann, Vantage Towers
Responsable de la chaîne d'approvisionnement, Vantage Towers
« Nous avons choisi BillingPlatform car il s'agit d'une solution d'entreprise capable de répondre de manière transparente et efficace à nos divers besoins en matière de facturation. Les fonctionnalités de BillingPlatform, notamment sa capacité à différer les revenus grâce à la comptabilisation automatisée des revenus et à son évolutivité, favorisent l'efficacité opérationnelle, ce qui nous permet de nous concentrer sur la fourniture de nouvelles solutions à l'ensemble de notre clientèle. »
Brian Herb, CCC Intelligent Solutions
Directeur financier
« Nous sommes impatients de collaborer avec BillingPlatform afin d'étendre notre portée à encore plus d'entreprises et de fournir à nos clients communs la meilleure technologie de facturation et de paiement qui soit. »
Andrew Gilboy, GoCardless
Directeur général, Amérique du Nord
« Notre partenariat avec BillingPlatform nous offre une solution configurable qui s'intègre dans notre écosystème plus large de cycle de vie des revenus afin de nous aider à répondre à nos besoins complexes en matière de facturation, dans un premier temps pour nos services de trésorerie et nos activités de financement commercial. BillingPlatform fera partie intégrante de notre transformation visant à rationaliser l'expérience client. »
Jill Jensen, J.P. Morgan Technologies de paiement
Directeur général
The system functions as an automated collections system, orchestrating communications, workflows, and payment options with precision. It’s engineered to streamline every stage of the debt collection process, from early outreach to overdue resolution.
Tableau de bord du collecteur
Gain Real-Time Access to All Outstanding Debt with a Prioritized List of Accounts and Actions Due
Our configurable collector dashboard consolidates essential information onto a single screen, providing collectors with comprehensive views of outstanding balances, actionable insights and customer history. This is especially helpful for teams using debt collection software to manage large portfolios and accelerate resolution times.
- A comprehensive view of outstanding debt
- Tracking, reviewing and taking action on collection strategies
- Access to detailed customer history
Notifications & Alerts
Automate Notifications Triggered by Predefined Thresholds to Keep Customers Informed About Outstanding Balances
Our collections software facilitates automated notifications and collection tasks, ensuring timely follow-up and reducing manual effort. Customize your outreach with a mix of manual and automated actions through an intuitive interface to achieve high-touch or low-touch interactions.
Our automated debt collection software solution allows you to:
- Automatically send payment reminders
- Track payment commitments and automate missed payment notifications
- Configure strategies to activate based on defined thresholds
- Ensure consistent follow-through to minimize errors
Flexible Dunning Strategies
Tailor Strategies with the Right Mix of Automated and Manual Dunning Actions
Tailor strategies with a blend of automated and manual dunning actions. Simplify tasks such as adding account notes, scheduling customer calls or sending automated communications like emails or texts. Segment customers based on risk parameters to automate collections for low-risk customers and create strategies with a mix of manual and automated actions for high-risk accounts. These targeted approaches are critical to building an adaptive and scalable collection strategy.
With our collections automation capabilities, you can:
- Use pre-configured strategies or create custom approaches
- Deploy a combination of automated and manual tasks
- Personalize strategies for any customer segment
Analytique
Evaluate Strategy Effectiveness with Real-Time Analytics to Optimize Collection Performance
Leverage business intelligence insights to monitor strategy performance dynamically and refine cash application processes for maximum impact. Our analytics capabilities empower you to:
- Analyze the performance of collection strategies
- Make informed adjustments in real-time
- Optimize collections effectiveness with data-driven decisions
Collection Agency Data Exchange
Simplify Data Sharing with External Collection Agencies Using Our Seamless Integration Capabilities
Whether managing collections internally or through external partners, our payment collections software ensures smooth data exchange to support efficient operations. For companies evaluating options, our platform is frequently recognized as the best debt collection software for enterprise-grade configuration and operational flexibility.
Payment Arrangements
Flexible Payment Arrangements
Manage and facilitate flexible payment plans to support timely collections and improve cash flow. Our system allows you to offer various payment options tailored to customer needs, enhancing collection efficiency and customer satisfaction. This also supports automated debt collection workflows by minimizing delays and providing transparency to both internal teams and customers.