With the right collections and debt management system (one that combines billing, dunning, collections and payment processing in a single solution), businesses can proactively reduce days sales outstanding (DSO) and improve cash flow, while building positive customer relationships
The configurable collector dashboard offers everything your collectors need on a single screen. From real-time status of all activities to a prioritized list of accounts with actions due, to easy access to customer history, collectors are able to stay on top of their accounts and collect outstanding balances faster. Our automated collections software offers:
Keep customers informed of outstanding balances with automated notifications and out-of-the-box collection tasks that trigger when certain thresholds are met. Or, with our easy-to-use interface, build your own mix of manual and automated actions to achieve high-touch or low-touch interactions and track progress to ensure follow-through.
Tailor strategies with the right mix of automated and manual dunning actions. Actions can be as simple as adding a note on an account, setting a reminder to call a customer or sending an automated email or text. Plus, with the ability to segment customers based on the parameters, you can fully automate collections activities for low-risk customers and create custom strategies that include a mix of manual and automated actions for high-risk accounts.
Utilize business intelligence to get real-time visibility into the performance of collection strategies and dynamically make changes, so you are always using the most effective strategies.
Don’t manage collections in-house? No problem. With our automated collections software, we can easily share your data with the collection agency of choice.