Best-in-class enterprise-grade security to minimize risk and ensure compliance

Secure Architecture

Enterprise-grade security

BillingPlatform keeps private customer data protected and confidential. We offer a proactive threat detection service that continuously monitors for malicious activity and unauthorized behavior, traffic monitoring for abnormal activity, multi-factor authentication and a source code review process to help identify, prioritize and resolve issues.

BillingPlatform also follows the PCI security standard for credit card payment processing and offers the DKIM protocol for organizations sending emails from our solution.

Global Compliance

Keep your customer data secure

Application-level encryption is considered the most secure approach to enterprise data protection by going beyond the common step of securing data at-rest to ensure that only authenticated users with the appropriate privileges can access sensitive data.

BillingPlatform does this by encrypting highly sensitive and user-defined data prior to storage, adhering to FIPS 140-2 encryption Level 2 and Level 3 standards.

All encryption and decryption occurs via encryption keys. Customers manage these keys directly, guaranteeing control over the level of access granted to their data.

Application-Level Encryption

Align compliance to any standard

BillingPlatform offers the ability to tailor billing practices across all domestic and international business units according to current accounting standards.

• Ensure your enterprise’s revenue recognition aligns with ASC 606 and IFRS 15
• Maintain internal controls over financial reporting and the privacy of customer data with SOC 1 & 2 compliance
• Secure customers’ payment and personal information with compliance to PCI and GDPR

Role-based Permissions

Manage user access and track changes

BillingPlatform gives you total control over user access and permissions within your solution.

Manage access to objects and interfaces with Read, Create, Update and Delete access levels, as well as control sharing settings for secure billing dashboards and reports. Every change made is recorded so that you have a clear audit trail. BillingPlatform can help you ensure confidential customer data is shared appropriately at all times.

Sharing Groups

Manage groups and records access

Take data and application security to the next level using Sharing Groups. Sharing Groups allow you to limit access to specific records. Users who are assigned to Sharing Groups are limited to the data available for that group. Leverage this feature in your customer portal to extend application features without the risk of exposing the wrong information or to limit access to records based on geographical location.

Advanced Approvals

Streamline approvals with a single interface

Customers can define which data changes require approvals to trigger and route requests to the appropriate approver and set approval chains as single or multi-level depending upon the significance of the request.

The approval dashboard provides a single interface to see all pending and past approvals. It’s a quick and easy way to approve, reject, withdraw/resubmit or cancel requests. Built to be minimally intrusive, the framework also allows for “approval by exception”.

Audit History

Track system changes with audit logs

Audit logs centralize all user activity, allowing customers to track changes on any data element, including changes to configuration and data modifications to see what actions users performed, what changed and when. These changes are tracked at a field level enabling you to see the most granular modifications to the data.

With the SOC compliant solution from BillingPlatform, you have the internal controls needed for financial reporting and auditing.