Empower Customers with a Comprehensive Self-Service Portal

Enhance the customer experience and satisfy customer expectations with 24/7 self-service access.
BillingPlatform’s Customer Portal offers real-time access to account information, allowing customers to review invoice details and utilize multiple payment options to stay current.

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TRUSTED BY INDUSTRY LEADERS

Core Capabilities

Engage & Empower Your Customers

Streamline Account Management

Efficiently manage customer accounts with real-time access to account details, invoices, and transaction history, ensuring transparency and control.

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Hosted Payment Pages

Integrate a seamless hosted payment page to optimize payment capture and ensure secure transactions, while BillingPlatform manages PCI compliance for an efficient customer checkout experience.

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Elevate Your Brand Presence

Customize and brand the customer portal to reflect your company's identity, offering a personalized and engaging experience for your customers.

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Customer Stories

“As part of a broader initiative to digitally transform our operations, BillingPlatform stood out in the market, not only for its innovative technology, but also its consultative approach to understand the intricacies of our business and how best to support it.”

Murray Walton, IDP

CFO

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“We selected BillingPlatform because it is an enterprise-grade solution that can seamlessly and efficiently support our diverse billing requirements. BillingPlatform’s functionality, including its ability to defer revenue with automated revenue recognition and scalability, supports operational efficiencies so we can focus on delivering new solutions across our customer base.”

Brian Herb, CCC Intelligent Solutions

Chief Financial Officer

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“We look forward to partnering with BillingPlatform to extend our reach to even more businesses and provide best-in-class billing and payment technology to our joint customers.”

Andrew Gilboy, GoCardless

General Manager, North America

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“Our partnership with BillingPlatform provides us with a configurable solution that fits into our broader revenue lifecycle ecosystem to help us meet our complex billing needs, initially for our Treasury Services and Trade Finance business. BillingPlatform will be an integral part of our transformation to streamline the customer experience.”

Jill Jensen, J.P. Morgan Payments Technology

Managing Director

Streamline Account Management

Free up resources and reduce call center volume by empowering customers with a self-service portal.

Our customizable Customer Portal & Payment solution offers 24/7 online access from any computer, tablet or mobile device. Customers can easily view account information, check usage, download statements, review past payments, pay bills and manage payment methods, all in one place.

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Enhance Payment Capture Opportunities

Integrate a seamless hosted payment page into your e-commerce site to enhance the checkout experience. This feature allows customers to make payments effortlessly while viewing all relevant billing information.

By using our platform, you delegate the PCI compliance burden to BillingPlatform, ensuring secure transactions and peace of mind. This setup not only facilitates immediate purchases but also supports ongoing billing activities, optimizing payment capture opportunities.

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Elevate Your Brand Presence

Tailor the Customer & Payment Portal with your company’s branding and messaging to deliver a more polished and professional look to your customers.

Unlike out-of-the-box portals that offer a generic experience with no customization, BillingPlatform allows you to personalize your portal and engage with customers directly with a single login.