State of Accounts Receivable Automation: A Survey on 2025 Trends, Challenges & Priorities
What’s Driving the Future of AR Automation in 2025?
That’s the question at the heart of a new survey commissioned by revenue lifecycle management leader BillingPlatform. Conducted in Q2 of 2025, the study gathered insights from over 100 senior finance executives across nine industries to better understand how organizations are rethinking accounts receivable in today’s evolving business environment.
With nearly 80% of respondents from companies generating $50 million or more in annual revenue—and 97% directly involved in finance technology decisions—the findings reflect a decisive shift: AR automation has become a strategic priority. From optimizing invoice-to-cash processes to harnessing AI for smarter decision-making, the results offer a compelling view into the roadblocks, maturity, goals, and game-changing opportunities shaping modern AR operations.