Gartner Market Guide for Subscription and Recurring Billing Management

December 01, 2020

BillingPlatform has been included in the recently released Market Guide for Subscription Billing and Management from Gartner. The report explores vendors offering subscription and recurring billing management (SRBM) solutions, to address the rapidly expanding subscription economy.

The Gartner Market Guide reports, “Since about 2000, software companies have increasingly embraced the SaaS subscription model, to the point where today it is almost ubiquitous. More recently, retailers and manufacturing companies have deployed or are experimenting with subscription models.”

Companies implementing modern, subscription and recurring billing management solutions realize many business benefits which can include:

  • The ability to enable new subscription services
  • Reduction or elimination of customer complaints due to billing errors
  • Self-service bill payment portals lower the cost of collecting revenue
  • AI dunning algorithms reduce revenue leakage
  • Lower cost of ownership and increased agility compared to legacy ERP or on-premises solutions

When choosing an application leader for your SRBM solution, Gartner recommends selecting a recurring billing solution with a modern, flexible, low-code, scalable cloud architecture. Seek out-of-the-box support for the service rating patterns used by your business today and planned for the medium term. Read the full report here.

BillingPlatform is honored to be listed as a vendor in the guide. Our agile billing software solution gives innovative enterprises the freedom to effectively monetize and deliver products and services resulting in growth and competitive differentiation. Our industry-leading, cloud-based platform adapts to every unique business model and pricing structure. With global customers across multiple industries including communications, transportation, manufacturing, banking, technology, energy, media, and software, BillingPlatform processes billions of transactions and dollars every year, enabling enterprises to grow revenue, reduce costs, and improve overall customer experience.


Gartner Disclaimer

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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