Billing Operations Manager
Billing Operations ManagerModernize operations to handle the entire recurring revenue process
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Bill any type of revenue, no matter how complicated the offering, more effectively without costly delays
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Eliminate manual tasks by automating billing, invoicing, approvals and notifications, saving time and cost
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Reduce overdue payments with a comprehensive view of aging accounts and launch tailored strategies to collect cash faster
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Foster improved decision making with Increased visibility into operational performance with customized reports and dashboards
Learn MoreBillingPlatform can handle ad hoc charges, simple subscription, consumption-based tiers, pay-as-you-go and event-based models
For pricing tiers, volume discounts, or thresholds across global enterprise customers improving customer satisfaction
Save time using rules for pre- and post- paid cycles for how and when products are initiated, terminated, prorated, upgraded, extended or amended
Capture and reconcile consumption data from other internal systems automatically
BillingPlatform’s configurable design enhances all functions including automated data collection, rating, invoicing, payment processing, dunning and reporting
Use workflow and business rules to reduce complexity and spreadsheet reconciliations that impact the monthly close
Respond quickly to repricing and promotional programs without having to ask for IT programming support
Leverage real-time notifications, alerts, and remediation tools so the billing team can troubleshoot problems before they reach the customer
Reduce overdue payments with a comprehensive view of aging accounts and launch tailored strategies to collect cash faster
With the Collector Dashboard, get a comprehensive view of outstanding debt and track, review and action collection strategies with access to complete customer history
Automate Notifications and alerts when payments are late, configure strategies with defined thresholds and ensure follow-through to lower errors
Deliver flexible strategies out of the box or build you own with a mix of automated and manual tasks tailored to any customer segment
Analyze the performance of strategies and dynamically make changes so you are using the most effective strategies possible
Link to the Collection Agency Data Exchange if using an outside agency to help with collections
BillingPlatform helps you keep customers, partners and managers informed of critical information they can use to help grow the business and manage operations.
Optimize business analytics by displaying the information relevant to specific records in context-sensitive, role-based dashboards
Expose custom charts, graphs and reports to your customers and partners in secure, cloud portals to ease your support burden and enhance your level of service
Use configurable tools to create audit-ready reports for compliance requirements or multi-national taxing authorities without special coding
Do you have manual, disjointed quote-to-cash processes? Our flexible...
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