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Billing Operations

Modernize Operations to Handle the Entire Recurring Revenue Process

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Increase Productivity, Save Time and Reduce Dependency on IT

BillingPlatform helps your team efficiently manage billing, invoicing and collections in a single solution, reducing complexity, errors and manual effort

Revenue Management Made Easy

Bill any type of revenue, no matter how complicated the offering, more effectively without costly delays

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Optimize Billing Operations to Improve Efficiency

Eliminate manual tasks by automating billing, invoicing, approvals and notifications, saving time and cost

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A Better Way to Manage Collections

Reduce overdue payments with a comprehensive view of aging accounts and launch tailored strategies to collect cash faster

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Report on Key Financial Metrics, Fostering Better Decision-Making

Increase visibility into operational performance with customized reports and dashboards

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Revenue Management Made Easy

BillingPlatform can handle ad hoc charges, simple subscription, consumption-based tiers, pay-as-you-go, and event-based models

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  • Simplify the management of complicated contracts for pricing tiers, volume discounts, or thresholds across global enterprise customers improving customer satisfaction
  • Save time using configurable subscription management rules for pre- and post-paid cycles for how and when products are initiated, terminated, prorated, upgraded, extended, or amended
  • Shorten the close cycle by capturing and reconciling consumption data from other internal systems automatically
  • Define tiered rate schedules across different currencies for maximum flexibility and regional compliance through application of proper taxation rules

Optimize Billing Operations to Improve Efficiency

BillingPlatform’s configurable design enhances all functions including automated data collection, rating, invoicing, payment processing, dunning, and reporting

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  • Use workflow and business rules to automate manual processes, reducing complexity and spreadsheet reconciliations that impact the monthly close
  • Respond quickly to repricing and promotional programs without having to ask for IT programming support
  • Leverage real-time notifications, alerts, and remediation tools so the billing team can troubleshoot problems before they reach the customer
  • Give customers the convenience of online bill payment or payments via credit card or ACH that are immediately reflected on the customer’s account balance with our Customer Portal

CollectionsCloud – A Better Way to Manage Collections

CollectionsCloud from BillingPlatform will conform to the specific needs of your business, allowing you to easily track and automate collection activities

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  • With the Collector Dashboard, get a comprehensive view of outstanding debt and track, review and action collection strategies with access to complete customer history
  • Automate Notifications and alerts when payments are late, configure strategies with defined thresholds and ensure follow through to lower errors
  • Deliver flexible strategies out of the box or build you own with a mix of automated and manual tasks tailored to any customer segment
  • Analyze the performance of strategies and dynamically make changes so you are using the most effective strategies possible
  • Link to Collection Agency Data Exchange if using an outside agency to help with collections

Report on Key Financial Metrics, Fostering Better Decision-Making

BillingPlatform helps you keep customers, partners and managers informed of critical information they can use to help grow business and manage operations

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  • Optimize business analytics by displaying the information relevant to specific records in context-sensitive, role-based dashboards
  • Expose custom charts, graphs and reports to your customers and partners in secure, cloud portals to ease your support burden and enhance your level of service
  • Use configurable tools to create audit-ready reports for compliance requirements or multi-national taxing authorities without special coding
  • Ensure that only the data appropriate to the targeted audience is available at any given point in time with role-based data filters and security protocols

Additional Resources

Ventana Research: BillingPlatform Bolsters the Rise of Subscription Services
Research Note

Ventana Research: BillingPlatform Bolsters the Rise of Subscription…

Analyst Report: BillingPlatform Bolsters the Rise of Subscription Services  Subscription management and billing services help organizations...

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CIO Guide to Billing Modernization
Whitepaper

CIO Guide to Billing Modernization

The Case for a Buildable Platform for Billing If you are a CIO looking to accelerate...

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BillingPlatform Overview
Video

BillingPlatform Overview

Do you have manual, disjointed quote-to-cash processes? Our flexible and scalable platform puts organizations in control...

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