Prestigious award based on IDC’s SaaS Path survey of nearly 2,900 global enterprises that evaluated more than 24 vendors in the billing and subscription management market
DENVER – September 17, 2024 – BillingPlatform, the enterprise revenue lifecycle management platform for today’s innovative business models, today announced that IDC, a leading provider of IT research and advice, awarded the company with the IDC 2024 SaaS Award for Customer Satisfaction in Subscription Management. BillingPlatform was recognized out of 24 billing and subscription management vendors and received its highest ratings in the categories of Fast Time to Value, Proven Track Record in Digital Business, Ease of Integration, Robust Data Security and Product Roadmap Visibility.
IDC’s customer satisfaction award program recognizes software-as-a-service (SaaS) vendors in each application market who receive the highest customer satisfaction scores based on IDC’s SaaS Path survey. SaaS Path is a global survey of approximately 2,900 organizations across all geographic regions and company sizes, where customers are asked to rate their vendors on more than 30 different customer satisfaction metrics.
As part of the SaaS Path survey, 56.8% of global organizations stated they expect their spending on SaaS subscription management solutions to increase in the next 12 months with the most likely areas of additional spend focused on innovative capabilities (AI/ML, analytics, etc.), additional modules & functionality and professional services. In addition, 91.2% said that the value derived from their SaaS subscription management solution had met or exceeded their expectations, underscoring the technology’s return on investment.
BillingPlatform est la seule solution de facturation et de gestion des revenus sur le marché qui permet aux entreprises de monétiser n'importe quel type d'offre de produits, des simples abonnements aux modèles de tarification sophistiqués basés sur l'utilisation, et tout ce qui se trouve entre les deux. BillingPlatform prend en charge l'intégralité du cycle de vie du processus de monétisation, depuis la configuration du produit, l'établissement de devis, la facturation, la reconnaissance des revenus, jusqu'au paiement et au recouvrement, le tout sur une plateforme cloud sécurisée de nouvelle génération. La flexibilité inégalée de la plateforme permet aux entreprises de contrôler la manière dont elles se différencient sur le marché, de maximiser la rentabilité, de réduire les coûts opérationnels et d'améliorer l'expérience des clients.
“Winning this award after IDC’s analysis of 24 other vendors is even more meaningful because it is based directly on ratings and input from global enterprises that are using subscription management solutions,” said Dennis Wall, CEO of BillingPlatform. “Our high ratings in terms of fast time to value, digital business experience, out-of-the-box integrations, robust security and innovative product roadmap illustrate our focus on delivering customer value and return on investment.”
BillingPlatform has earned many accolades this past year, including being named a Leader in the first-ever Gartner® Magic Quadrant™ for Recurring Billing Applications, recognized as the Leader in Forrester Research’s “The Forrester Wave™: SaaS Recurring Billing Solutions,” being evaluated with the highest overall rating in the MGI 360™ Ratings Report for Agile Billing, ranked as the Overall Leader and an “Exemplary Vendor” in Ventana Research’s Subscription Management Value Index report, named to Constellation Research’s Smart Services Digital Monetization Platforms ShortList™ for 2024, positioned as an Automated Revenue Management Market Leader by MGI Research, named a Leader in the IDC MarketScape: Worldwide Enterprise-Focused Subscription and Usage Management Applications Vendor Assessment (doc #US48786022, September 2022) and positioned as the leader in Quadrant Knowledge Solutions SPARK Matrix™ Report for Subscription and Billing Management. The company was also recognized for a fourth year in a row as a fast-growing company on Deloitte’s Technology Fast 500™, honored by Best in Biz Awards for its fourth consecutive year, listed on the 2024 Inc. 5000 for a fourth year in a row and recognized by SIIA for the second consecutive year as the Best Subscription Billing Solution in the CODiE Awards.
A propos de BillingPlatform, Corp.
BillingPlatform offre aux entreprises des solutions logicielles innovantes pour optimiser la génération de revenus à chaque étape du cycle de vie du client, en favorisant la croissance grâce à l'agilité opérationnelle et à une expérience client sans friction. Notre plateforme de pointe, basée sur le cloud, est utilisée par des entreprises internationales pour optimiser le parcours du client, de l'idée au chiffre d'affaires. Avec des clients internationaux dans de nombreux secteurs, notamment les logiciels, la finance, les médias, les transports et les communications, BillingPlatform traite des milliards de transactions et de dollars chaque année, permettant aux entreprises d'augmenter leurs revenus, de réduire leurs coûts et d'améliorer l'expérience globale de leurs clients. Pour en savoir plus, visitez billingplatform.com.