Kontoverwaltung

Kontoverwaltung

Build Long-Term Customer Relationships with a 360° Customer View

BillingPlatform equips you with essential tools to manage customer relationships and deliver a frictionless customer experience. Gain a unified view of key customer information, supporting n-tier account hierarchies, complex contract management and partner settlements to ensure account health.

Additionally, our self-service customer portal empowers your customers to quickly see invoices, review outstanding balances, make payments and more, enhancing overall satisfaction and efficiency

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Kernkompetenzen

Account Overview

Get a complete view of your customer accounts and activities

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Account Hierarchies

Model complex account hierarchies to support consolidated invoicing

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Contract Management

Manage contract rates and terms and set rules to automate future changes

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Partner Settlements

Streamline partner management with automated revenue allocation

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Customer Self-Service Portal

Give customers the power to help themselves with a self-service portal

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„Otava hat sich zum Ziel gesetzt, ein Umfeld zu schaffen, in dem unsere Kunden erfolgreich sein können, und BillingPlatform unterstützt uns dabei, unseren Kunden die Optionen zu bieten, die sie benötigen. Die Cloud-Skalierbarkeit, die Konfigurierbarkeit ohne Programmieraufwand, die Integrationsmöglichkeiten und die Fähigkeit der Plattform, unsere komplexen Abrechnungsanforderungen zu unterstützen, entsprechen unserem Ansatz und werden letztendlich unser Wachstum fördern.“

Austin Cook, Otava

Vizepräsident Finanzen und Controller

mobile Zahlungen
jp morgan payments logo

„Unsere Partnerschaft mit BillingPlatform bietet uns eine konfigurierbare Lösung, die sich in unser umfassendes Revenue-Lifecycle-Ökosystem einfügt und uns dabei hilft, unsere komplexen Abrechnungsanforderungen zu erfüllen, zunächst für unsere Treasury-Services und unser Trade-Finance-Geschäft. BillingPlatform wird ein wesentlicher Bestandteil unserer Transformation zur Optimierung des Kundenerlebnisses sein.“

Jill Jensen, J.P. Morgan Zahlungstechnologie

Geschäftsführer

ccc Abrechnungsplattform
ccc-Logo

„Wir haben uns für BillingPlatform entschieden, weil es sich um eine Lösung für Unternehmen handelt, die unsere vielfältigen Abrechnungsanforderungen nahtlos und effizient unterstützt. Die Funktionen von BillingPlatform, darunter die Möglichkeit, Einnahmen durch automatisierte Umsatzrealisierung und Skalierbarkeit aufzuschieben, tragen zur betrieblichen Effizienz bei, sodass wir uns darauf konzentrieren können, unseren Kunden neue Lösungen anzubieten.“

Brian Herb, CCC Intelligente Lösungen

Finanzvorstand

Zahlungsbestätigung GoCardless
gocardless-Logo 2022

„Wir freuen uns auf die Zusammenarbeit mit BillingPlatform, um unsere Reichweite auf noch mehr Unternehmen auszuweiten und unseren gemeinsamen Kunden erstklassige Abrechnungs- und Zahlungstechnologie anzubieten.“

Andrew Gilboy, GoCardless

Geschäftsführer, Nordamerika

Account Overview

Robust and Flexible Functionality to Empower Account Managers, Enabling Them to Effectively Oversee Accounts and Deliver Exceptional Customer Service

With comprehensive account details and real-time customer activity insights, your team has immediate access to data that aids in identifying aging accounts, tracking payment trends, reviewing payment history, adjusting billing terms and more. This ensures they can consistently deliver an outstanding customer experience.

Account Hierarchies

Empowering Account Management with Flexible Functionality for Exceptional Customer Service

BillingPlatform provides powerful account hierarchy capabilities tailored for managing complex enterprise structures. Enjoy complete flexibility in defining hierarchies, setting default rates and managing the entire rating process. Easily integrate smaller business units as sub-accounts under larger parent companies.

Additionally, you can define default rates and manage diverse rating scenarios for sub-accounts. Effortlessly configure wholesale and retail rates for end customers, independently managing retail rates regardless of the charging method.

Contract Management

Streamlined Contract Management with Flexible Rates, Multi-Currency Support and Automated Invoicing

Enjoy flexible contract management capabilities for effortless handling of contract rates and payment terms. Easily set customer-specific pricing, define rules and categorize rate classes by currency within a unified system that manages billing, invoicing and payments.

Manage multiple contracts and terms within accounts, including the ability to apply multiple currencies within the same contract. Streamline invoicing with consolidated invoices based on configurable rules.

Ensure compliance with future contract terms by scheduling rate changes in advance, preventing missed deadlines and unmet terms.

Partner Settlements

Simplify Enterprise Partnership Calculations with Automated Settlements

We recognize partnerships as vital strategies for enterprise growth, facilitating market expansion and revenue diversification.

BillingPlatform simplifies this process by automating partner settlements through precise tracking of transaction details and calculating revenue shares based on predefined agreements.

Customer Self-Service Portal

Customer Self-Service Portal

Empower customers with convenient 24/7 access to view account information, invoices and make payments from any computer, tablet or mobile device. Customize the portal at the user level to offer a personalized experience, enhancing customer satisfaction and engagement.