Collections

Collections

Reduce collection cycles and improve cash flow with our automated collections software

With the right collections and debt management system (one that combines billing, dunning, collections and payment processing in a single solution), businesses can proactively reduce days sales outstanding (DSO) and improve cash flow, while building positive customer relationships

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Debt management and collections in a single automated solution

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Collector Dashboard

Real-time access to all outstanding debt with a prioritized list of accounts and actions due

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Notifications & Alerts

Automate notifications that trigger when thresholds are met

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Flexible Dunning Strategies

Tailor strategies with the right mix of automated and manual dunning actions

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Analytics

Analyze the success of strategies to track how they are performing

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Collection Agency Data Exchange

Easily share data with external collection agencies

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Collector Dashboard

The configurable collector dashboard offers everything your collectors need on a single screen. From real-time status of all activities to a prioritized list of accounts with actions due, to easy access to customer history, collectors are able to stay on top of their accounts and collect outstanding balances faster. Our automated collections software offers:

  • A comprehensive view of outstanding debt
  • The ability to track, review and action collection strategies
  • Access to customer history

Notifications & Alerts

Keep customers informed of outstanding balances with automated notifications and out-of-the-box collection tasks that trigger when certain thresholds are met. Or, with our easy-to-use interface, build your own mix of manual and automated actions to achieve high-touch or low-touch interactions and track progress to ensure follow-through.

  • Automatically send payment reminders
  • Track payment commitments and automate notifications if payment isn’t made
  • Configure strategies to activate when defined thresholds are met
  • Ensure follow-through to lower errors

Flexible Dunning Strategies

Tailor strategies with the right mix of automated and manual dunning actions. Actions can be as simple as adding a note on an account, setting a reminder to call a customer or sending an automated email or text. Plus, with the ability to segment customers based on the parameters, you can fully automate collections activities for low-risk customers and create custom strategies that include a mix of manual and automated actions for high-risk accounts.

  • Use out-of-the-box strategies or build your own
  • Deploy a mix of automated and manual tasks
  • Tailor strategies for any customer segment

Analytics

Utilize business intelligence to get real-time visibility into the performance of collection strategies and dynamically make changes, so you are always using the most effective strategies.

  • Analyze the performance of strategies
  • Dynamically make changes
  • Utilize the most effective strategies

Collection Agency Data Exchange

Don’t manage collections in-house? No problem. With our automated collections software, we can easily share your data with the collection agency of choice.

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